Reviews

Received excellent service in fixing and adjusting my Lindberg glasses. Taylor gave great attention, care and perseverance in replacing the intricate parts. Not an easy job but well done. All staff we encountered were welcoming and friendly. Thanks!

Excellent service

My optometrist (Craig) is a highly knowledgeable and experienced optometrist whom I have been seeing since 2008. I won't go anywhere else!

My husband and I have been going to Craig for many years and thoroughly recommend him

My first visit to Insight Optometrists was a very impressive experience - every team member provided Exceptional Service. Thank you for looking after me - Zehra, Noreen and Steve. Appreciate the care and help yesterday.

You could not find better care for your eyes anywhere. The eye care and the service from the team is exceptional.

Excellent customer service. Prompt response and customer experience. Boom gate number is 1137

Jan is a great optometrist who knows his stuff. The shop has a good selection of frames, plus his team will take good care of you and wont push you to purchase any unnecessary items.

I can't believe I haven't found this place earlier. I purchased some Lindberg frames when I lived in Sydney and recently lost a nose pad. I went to Insight Optometrists and they quickly sorted me out no questions asked and didn't even want to charge me. They also adjusted and cleaned my glasses. What great service and I'll be sure to visit when I need a new pair of glasses. Thanks

Excellent customer service. I would strongly recommend Insight Optometrists.

Literally felt like I already knew all the staff in there, the first time I met them. Super friendly, very helpful and professional. Even though I live about 60km away, I will always go to them. Thank you Stacey. You are not only very pretty but you have a beautiful personality as well. Its always a great feeling talking to you on the phone or in person. Appreciate you and everyone at Insight. Keep up the great work.

It was a happy day when I found Insight Optometrists on Google. It wasn't until I was treated for dry eye that I realised how much discomfort I'd unnecessarily been living with. Dry eye treatment really works in my case (and much to my relief). I'm educated now on what my eyes are doing at this stage of my life, and what my options are. The staff really know their stuff and are lovely to deal with as well.

Needed an urgent appointment to remove something irritating my eye at short notice. Fitted me in quickly, removed the object effectively and provided a much needed general check up - overall very comfortable experience - strongly recommend!

My family has been seeing Dr. Jan Coetzee for the past 10 years, and I'd TOTALLY recommend him. I recently went back to see him after a very stressful and dissatisfied visit to an ophthalmologist. He spend 40 minutes clarifying the diagnosis, and called another ophthalmologist for a second opinion, rather than just referring me to him to get further confused with medical jargons. He then explained the diagnosis and treatment options to me in layman language and made sure I understood everything. He did not send me home until he was assured I was calm and happy with all the explanations. And he then bulked billled me instead of his normal visit charge. Who does that? Only a doctor who truly cares for his patients. Super friendly, helpful and considerate staff as well :) Totally recommend Dr. Coetzee and Insight Optometrists.

Jan and his team are very friendly but professional. The know their stuff.

AMAZING SERVICE AND GREAT RANGE OF OPTIONS AVAILABLE. EXTREMELY IMPRESSED ALL ROUND. 👏 👌 👍

Great team, always very helpful.

Excellent customer service. Prompt response and customer experience. Boom gate number is 1137

I cant believe I've left it so long to review. Ive been coming here for 10 or is it 15 years? Not only is the advice and assistance with spectacles faultless, once, when Jan noticed something and had to refer me, he took a genuine, detailed and long term interest in my health. You are in safe hands here.

Fine staff, knowledgable care.Recommended