Reviews

I can't believe I haven't found this place earlier. I purchased some Lindberg frames when I lived in Sydney and recently lost a nose pad. I went to Insight Optometrists and they quickly sorted me out no questions asked and didn't even want to charge me. They also adjusted and cleaned my glasses. What great service and I'll be sure to visit when I need a new pair of glasses. Thanks

My husband and I have been going to Craig for many years and thoroughly recommend him

Excellent customer service. Prompt response and customer experience. Boom gate number is 1137

It was a happy day when I found Insight Optometrists on Google. It wasn't until I was treated for dry eye that I realised how much discomfort I'd unnecessarily been living with. Dry eye treatment really works in my case (and much to my relief). I'm educated now on what my eyes are doing at this stage of my life, and what my options are. The staff really know their stuff and are lovely to deal with as well.

Very experienced and professional staff with personalised service and a range of price options.

Very good service. Had another visit to them last week. very welcoming and helpful. With a special thanks to Taylor.

Excellent customer service. I would strongly recommend Insight Optometrists.

Good collection, good service, good diagnose 👍👍👍

My family has been seeing Dr. Jan Coetzee for the past 10 years, and I'd TOTALLY recommend him. I recently went back to see him after a very stressful and dissatisfied visit to an ophthalmologist. He spend 40 minutes clarifying the diagnosis, and called another ophthalmologist for a second opinion, rather than just referring me to him to get further confused with medical jargons. He then explained the diagnosis and treatment options to me in layman language and made sure I understood everything. He did not send me home until he was assured I was calm and happy with all the explanations. And he then bulked billled me instead of his normal visit charge. Who does that? Only a doctor who truly cares for his patients. Super friendly, helpful and considerate staff as well :) Totally recommend Dr. Coetzee and Insight Optometrists.

Received excellent service in fixing and adjusting my Lindberg glasses. Taylor gave great attention, care and perseverance in replacing the intricate parts. Not an easy job but well done. All staff we encountered were welcoming and friendly. Thanks!

Great professional service from Dr Craig Laundon

My optometrist (Craig) is a highly knowledgeable and experienced optometrist whom I have been seeing since 2008. I won't go anywhere else!

Jan is a great optometrist who knows his stuff. The shop has a good selection of frames, plus his team will take good care of you and wont push you to purchase any unnecessary items.

Fine staff, knowledgable care.Recommended

Great shop. The team were very knowledgeable and helpful. So many nice frames to choose from! Definitely get your glasses here.

Literally felt like I already knew all the staff in there, the first time I met them. Super friendly, very helpful and professional. Even though I live about 60km away, I will always go to them. Thank you Stacey. You are not only very pretty but you have a beautiful personality as well. Its always a great feeling talking to you on the phone or in person. Appreciate you and everyone at Insight. Keep up the great work.

Great team, always very helpful.

Friendly, very helpful, and efficient. Local helps too.

Great team at insight. Professional and friendly. Saw Craig today - nice fella, very friendly and welcoming. He was very knowledgeable and thorough. Thanks Craig.

I was having problems with visual migraines leading to kaleidoscope type patterns in my eyes. Jan supplied some glasses that have pink colored lenses that fixed the problem and no more migraines !! Excellent - go and see them and give it a try.