Reviews

Excellent service

Very good service. Had another visit to them last week. very welcoming and helpful. With a special thanks to Taylor.

My family has been seeing Dr. Jan Coetzee for the past 10 years, and I'd TOTALLY recommend him. I recently went back to see him after a very stressful and dissatisfied visit to an ophthalmologist. He spend 40 minutes clarifying the diagnosis, and called another ophthalmologist for a second opinion, rather than just referring me to him to get further confused with medical jargons. He then explained the diagnosis and treatment options to me in layman language and made sure I understood everything. He did not send me home until he was assured I was calm and happy with all the explanations. And he then bulked billled me instead of his normal visit charge. Who does that? Only a doctor who truly cares for his patients. Super friendly, helpful and considerate staff as well :) Totally recommend Dr. Coetzee and Insight Optometrists.

Great team at insight. Professional and friendly. Saw Craig today - nice fella, very friendly and welcoming. He was very knowledgeable and thorough. Thanks Craig.

Excellent customer service. Prompt response and customer experience. Boom gate number is 1137

I had an amazing experience at Insight Optometrist! The gentleman at the front I think he was called James - was super welcoming and friendly. I had my first ortho-k done by Craig, who was a fantastic and knowledgable optometrist. He made the whole process really smooth. The package included everything I needed to take care of my ortho-k lenses, which was really convenient as well.

Received excellent service in fixing and adjusting my Lindberg glasses. Taylor gave great attention, care and perseverance in replacing the intricate parts. Not an easy job but well done. All staff we encountered were welcoming and friendly. Thanks!

Excellent customer service. I would strongly recommend Insight Optometrists.

My first visit to Insight Optometrists was a very impressive experience - every team member provided Exceptional Service. Thank you for looking after me - Zehra, Noreen and Steve. Appreciate the care and help yesterday.

I can't believe I haven't found this place earlier. I purchased some Lindberg frames when I lived in Sydney and recently lost a nose pad. I went to Insight Optometrists and they quickly sorted me out no questions asked and didn't even want to charge me. They also adjusted and cleaned my glasses. What great service and I'll be sure to visit when I need a new pair of glasses. Thanks

Great team, always very helpful.

Jan is a great optometrist who knows his stuff. The shop has a good selection of frames, plus his team will take good care of you and wont push you to purchase any unnecessary items.

Jan and his team are very friendly but professional. The know their stuff.

Fine staff, knowledgable care.Recommended

My optometrist (Craig) is a highly knowledgeable and experienced optometrist whom I have been seeing since 2008. I won't go anywhere else!

My husband and I have been going to Craig for many years and thoroughly recommend him

Friendly, very helpful, and efficient. Local helps too.

Craig and the team were friendly and professional. Highly recommend

Excellent customer service. Prompt response and customer experience. Boom gate number is 1137

I had a fantastic experience at Insight Optometrists! I saw Noreen Khan for my eye exam, and she was absolutely wonderful. She took the time to explain everything clearly and made me feel completely comfortable throughout the entire process. The team at Insight Optometrists is professional, friendly, and very helpful. From the moment I walked in, I was greeted with warmth and care. I highly recommend this practice for anyone in need of excellent eye care. Thank you, Noreen, and the whole team, for making my visit so pleasant!