Reviews

Needed an urgent appointment to remove something irritating my eye at short notice. Fitted me in quickly, removed the object effectively and provided a much needed general check up - overall very comfortable experience - strongly recommend!

Great team, always very helpful.

Very good service. Had another visit to them last week. very welcoming and helpful. With a special thanks to Taylor.

Very experienced and professional staff with personalised service and a range of price options.

The staff is very friendly and helpful. No long waiting times Professional service

Jan is a great optometrist who knows his stuff. The shop has a good selection of frames, plus his team will take good care of you and wont push you to purchase any unnecessary items.

The team at Insight Optometrists were exemplary in their personalised service and their attention to detail was fantastic! Highly recommended!

I had a fantastic experience at Insight Optometrists! I saw Noreen Khan for my eye exam, and she was absolutely wonderful. She took the time to explain everything clearly and made me feel completely comfortable throughout the entire process. The team at Insight Optometrists is professional, friendly, and very helpful. From the moment I walked in, I was greeted with warmth and care. I highly recommend this practice for anyone in need of excellent eye care. Thank you, Noreen, and the whole team, for making my visit so pleasant!

Friendly, very helpful, and efficient. Local helps too.

Great shop. The team were very knowledgeable and helpful. So many nice frames to choose from! Definitely get your glasses here.

Excellent customer service. Prompt response and customer experience. Boom gate number is 1137

Friendly staff and great care to look after me and my eyesight. Been going here for years and will continue to!

I was having problems with visual migraines leading to kaleidoscope type patterns in my eyes. Jan supplied some glasses that have pink colored lenses that fixed the problem and no more migraines !! Excellent - go and see them and give it a try.

It was a happy day when I found Insight Optometrists on Google. It wasn't until I was treated for dry eye that I realised how much discomfort I'd unnecessarily been living with. Dry eye treatment really works in my case (and much to my relief). I'm educated now on what my eyes are doing at this stage of my life, and what my options are. The staff really know their stuff and are lovely to deal with as well.

Great professional service from Dr Craig Laundon

Excellent customer service. I would strongly recommend Insight Optometrists.

Great team at insight. Professional and friendly. Saw Craig today - nice fella, very friendly and welcoming. He was very knowledgeable and thorough. Thanks Craig.

My family has been seeing Dr. Jan Coetzee for the past 10 years, and I'd TOTALLY recommend him. I recently went back to see him after a very stressful and dissatisfied visit to an ophthalmologist. He spend 40 minutes clarifying the diagnosis, and called another ophthalmologist for a second opinion, rather than just referring me to him to get further confused with medical jargons. He then explained the diagnosis and treatment options to me in layman language and made sure I understood everything. He did not send me home until he was assured I was calm and happy with all the explanations. And he then bulked billled me instead of his normal visit charge. Who does that? Only a doctor who truly cares for his patients. Super friendly, helpful and considerate staff as well :) Totally recommend Dr. Coetzee and Insight Optometrists.

Excellent service

I had an amazing experience at Insight Optometrist! The gentleman at the front I think he was called James - was super welcoming and friendly. I had my first ortho-k done by Craig, who was a fantastic and knowledgable optometrist. He made the whole process really smooth. The package included everything I needed to take care of my ortho-k lenses, which was really convenient as well.